Frequently Asked Questions
A: We can set up on cement, grass, dirt and indoors. If requesting a setup on sand, an extra fee will apply.
A: Yes we are fully insured and we can provide proof of insurance along with workers compensation.
A: Jump and Slide Entertainment does not cut any corners when it come to safety. We provide a complete training course for all employees along with acquiring advanced safety certifications.
A: Jump and Slide Entertainment has been in business since 2005.
We have witnessed a lot of other companies change their name from year to year when they acquired a multitude of bad reviews. Not Jump and Slide we have the same company name since 2005 . We have the largest selection of clean bounce house rentals Long Island and the best party rentals around Long Island
We have witnessed a lot of other companies change their name from year to year when they acquired a multitude of bad reviews. Not Jump and Slide we have the same company name since 2005 . We have the largest selection of clean bounce house rentals Long Island and the best party rentals around Long Island
A: Yes you will have to provide your own water source from a water hose that will reach the unit. It is used to fill the pool and add a mist over the slide to keep it constantly wet for optimal fun. Once the pool is filled up for the first time it requires very little water to stay operating.
A: Yes you will have to use your own source of electricity. The party rentals must be within 100 feet of an electrical outlet.
A: Yes we can supply you with a generator for an additional cost.
A: Yes we offer discounts to Police Officers, Fire Fighters and Military Service Members.
A: Yes we clean our units after every rental. Feel free to visit our warehouse Monday or Tuesday to see our team sanitizing in action.
After every rental the unit comes back to the warehouse to get disinfected and sanitized before next rental. That unit is logged in a book of who cleaned it and signed off by a supervisor
One thing we do is that each item goes to one family per day.
This way you know for sure it is properly disinfected and sanitized.
We have a huge selection of equipment that way we are able to do this..
Most other companies do this.part time as they have another full time job and try to get the most money on rentals by delivering the same unit 2 times a day to different families.
Or think about this. If they have another full time job and do this only on the weekends When do they have time to clean the units?
We have a full staff year round and this is all we do!
Nothing is more important to us then the safety of your family and guests .
After every rental the unit comes back to the warehouse to get disinfected and sanitized before next rental. That unit is logged in a book of who cleaned it and signed off by a supervisor
One thing we do is that each item goes to one family per day.
This way you know for sure it is properly disinfected and sanitized.
We have a huge selection of equipment that way we are able to do this..
Most other companies do this.part time as they have another full time job and try to get the most money on rentals by delivering the same unit 2 times a day to different families.
Or think about this. If they have another full time job and do this only on the weekends When do they have time to clean the units?
We have a full staff year round and this is all we do!
Nothing is more important to us then the safety of your family and guests .
A: If it is a private backyard party the customer has the option to hire our staff to help out with the units, providing they are available.
If its a corporate party, block party or in a park we will provide attendants for all bouncers, obstacle courses and slides.
If its a corporate party, block party or in a park we will provide attendants for all bouncers, obstacle courses and slides.
A: First, please make sure extension cord hasnâ™t come unplugged.
Next thing to check would be the circuit breaker inside, as it may have tripped.
Next thing to check would be the circuit breaker inside, as it may have tripped.
A: You may cancel inflatables only up to the day before due to bad weather only and will receive a full refund.
Once we set up unit(s) we do not offer any refunds or credits Once you decide to go with it that's it!
All TENTS ONCE BOOKED ARE NON REFUNDABLE. If you cancel a tent within 1 week of scheduled event you will be responsible for 50% cost of the tent.
If you reserve items and decide to take any item(s) off we have to charge a 20% loss fee. If the event is within 60 days.
If cancelling item(s) within 14 days of event you will be responsible for 50% of rental item(s)
Keep in mind we reserved these items for you and may have turned away clients from potentially renting these items..
Once we set up unit(s) we do not offer any refunds or credits Once you decide to go with it that's it!
All TENTS ONCE BOOKED ARE NON REFUNDABLE. If you cancel a tent within 1 week of scheduled event you will be responsible for 50% cost of the tent.
If you reserve items and decide to take any item(s) off we have to charge a 20% loss fee. If the event is within 60 days.
If cancelling item(s) within 14 days of event you will be responsible for 50% of rental item(s)
Keep in mind we reserved these items for you and may have turned away clients from potentially renting these items..
A: It all depends on the size of inflatable and age of kids attending. Generally 6 or more.
A: Yes it is. Itâ™s as simple as pouring the supplied sugar into a spinner, and turning on 2 switches.
At that point you are ready to take a paper cone and twirl the cotton candy around.
At that point you are ready to take a paper cone and twirl the cotton candy around.
A: You can buy any bag of cubed ice. It must be cubes only though.
A: Yes we provide so many different ideas that can be placed inside. Please call us at 631-321-7977 for a complete list of indoor activities for kids.