Deposit and Refund Policy
A deposit is required to reserve your rental. All deposits are non-refundable unless weather is a factor. In the event of inclement weather, you may reschedule the rental or receive a full refund. You must call the office no later than 2 hours prior to the original rental time agreed upon. All remaining balances are due at the time the equipment is delivered. No refunds will be issued once the rentals have been setup.
Jump and Slide reserves the right to determine if unsafe conditions and/or weather constitute cancellation of a rental. Unsafe conditions and/or weather may include rain, snow, high winds or muddy conditions. If we determine a cancellation is necessary, we will refund your deposit.
Delivery and Setup
All rental equipment will be delivered and setup for you prior to the start time of your engagement. Delivery is free of charge. If you rent an inflatable, it must be setup on a relatively flat surface within 100 feet of an electrical outlet. In the event electricity is not available, we also rent portable generators. Please make sure that the path used leading to the setup area is clear of all obstacles. A minimum clearance of 3 feet is required to pass through fenced areas. Inflatables can be setup on grass, cement or asphalt. We will never setup on gravel or rocks.
The area must be ready before we arrive (lawn mowed, leaves raked, etc). If we have to wait, an additional free will be charged $100 for every 1/2 hour. Any pets in the yard cannot be around inflatables for safety reasons, and all dog feces muse be cleaned up prior to delivery.
Lease and Waiver Agreement
Everyone leasing any equipment from Jump and Slide will be required to sign a lease and waiver agreement. As part of the lease agreement, you will be given a list of safety rules and guidelines for the use of the equipment. A representative of Jump and Slide will review these rules with you prior to use. You will also be required to inspect all rental equipment prior to use and sign an inspection sheet. All of our rentals are thoroughly cleaned after each use. To avoid an additional cleaning charge, please insure all equipment remains relatively clean.